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Hello Nurse
Accessibility

Accessibility Statement

Last updated: October 7, 2026

Hello Nurse wants everyone to be able to learn about our services and book care, including people who use screen readers, keyboard navigation, magnification, voice control, or other assistive technology.

Our standard

We aim for our website to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA (opens in a new tab), the standard most widely used for accessible websites.

What we do

  • Text and buttons meet WCAG color-contrast requirements.
  • Every page can be used with a keyboard alone, starting with a “Skip to main content” link, and menus and pop-ups can be closed with the Escape key.
  • Moving content (review carousel, scrolling banners, slideshows) can be paused, and animation is turned off if your device is set to reduce motion.
  • Images have text alternatives, and form fields have labels and autofill support.
  • We test every page with automated accessibility tools and by hand with a keyboard, and we re-test when we make changes.

Known limitations

Our online booking calendar is provided by a third party (SwipeSimple) and embedded on our booking page. We don’t control its code, and parts of it may not work well with every assistive technology. If you have any trouble, call or text us and we will book your visit for you, any time, 24/7.

Tell us if something doesn't work

If any part of this website is hard to use, or you need information in a different format, please contact us. We will respond within two business days and help you right away by phone if you’re trying to book care.

When you write, it helps to include the page address and a short description of the problem.